News Flash Home
The original item was published from 5/28/2021 12:23:46 PM to 6/2/2022 12:00:02 AM.

News Flash

Indian Trail News

Posted on: June 1, 2021

[ARCHIVED] Indian Trail Launches New Online System for Residents to Submit Work Order Requests

Service Request System

The Town of Indian Trail has launched a new online system that will allow residents to submit service requests and receive real-time updates on the progress of their projects. This will replace the current service request form on the Town’s website.

The system, developed by North Carolina-based company Dude Solutions, can be used to submit a variety of requests, including sidewalk maintenance, stormwater maintenance, street maintenance, and street sign repair/replacement.

To submit a request:

  1. Visit the Town’s website at www.indiantrail.org
  2. Click on the Submit a Request icon on the homepage. 
  3. Those submitting a request for the first time will be asked to sign up as a new user and create an account. 
  4. To begin a request, either click on the map to place a pin or use the search bar to find an address or place. 
  5. Select Create Work Request. 
  6. Choose the Work Category, describe the work requested and submit a photo if available. 
  7. When complete, click Submit Work Request.

By creating an account, users will receive regular updates on the status of their requests and can see a history of all the requests they’ve submitted.

“The new service request system will allow the Town to provide increased transparency and enhanced communication with our residents when they submit requests,” said Adam McLamb, director of public works. “It also creates internal efficiencies by having all requests housed in one location. We look forward to using this system and hope our residents see the benefits as well.”

Facebook Twitter Email

Other News in Indian Trail News

Town Council members break ground on the latest park project in Indian Trail.

Town of Indian Trail Breaks Ground on Chestnut Square Park Phase 2A Project

Posted on: February 14, 2024 | Last Modified on: February 28, 2017
Apply today! Parks, Art, Recreation, and Culture Committee

Immediate Vacancy: Indian Trail Parks, Art, Recreation & Culture Committee

Posted on: February 12, 2024 | Last Modified on: February 28, 2017
January 2024 Town Hall Bulletin Cover

January 2024 Town Hall Bulletin Newsletter

Posted on: December 29, 2023
South Fork Road Closure (1)

South Fork Road is Now OPEN

Posted on: December 21, 2023
Holiday Recycling Guide

Holiday Recycling Guide

Posted on: December 18, 2023
Town Hall Closed_Christmas

Town Hall Christmas Holiday Hours

Posted on: December 21, 2023
Chestnut Lane Road Closure

Road Closure: Chestnut Lane

Posted on: November 22, 2023
Holiday Heroes Toy Drive

Donate to the Holiday Heroes Toy Drive

Posted on: November 27, 2023
October Newsletter Cover

October 2023 Town Hall Bulletin Newsletter

Posted on: September 29, 2023
Facebook Live_Johnny Blythe

Facebook Live: September 8

Posted on: August 28, 2023
Battle IT Out on Friday, Aug. 18, from 6-9 p.m. at Chestnut Square Park

New Event! Battle IT Out

Posted on: August 16, 2023
Facebook Live on July 21 with Robin Barron-Golobish

Facebook Live: This Friday!

Posted on: July 19, 2023
CRTPO Public Comment Period

CRTPO Opens Public Comment Period

Posted on: June 22, 2023
Open Fiber Logo

Information Regarding Open Fiber

Posted on: June 15, 2023
Facebook Live featuring the Dr. Mike Whitson - Wednesday, June 28, at 1 p.m.

Facebook Live: This Wednesday!

Posted on: June 26, 2023
Register Today for Indian Trail's Blood Drive on May 23

Indian Trail Blood Drive - May 23

Posted on: May 17, 2023
Facebook Live: Thursday, April 20, at 1 p.m.

Facebook Live: This Thursday!

Posted on: April 18, 2023
Facebook Live on Friday, March 17, at 1 p.m.

Facebook Live: This Friday!

Posted on: March 7, 2023
March Town Hall Bulletin Newsletter Cover

March 2023 Town Hall Bulletin Newsletter

Posted on: February 28, 2023